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Required bits to disassemble/reassemble our knives will be Torx T6 & T8 bits.

Fulfillment of orders takes place between Monday and Friday.

Yes, we offer GovX discounts to military personnel, first responders, and government employees.

The payment of expedited shipping pays for the speed at which a postal carrier delivers the shipment, not the speed at which the order is fulfilled. However, we will work to fulfill all orders as quickly as we can.

Delays incurred by a postal carrier fall on said postal carriers. We will do what we can to assist in locating a package, but our options of assistance are limited.

If ever reaching out regarding servicing/repairs, please share with us the following information:

• Model of Knife
• When Purchased
• Problem Encountered
• Has the problem always been present, or has it developed over time?

All of our ACE line knives are sharpened at a 20-degree angle, and all of our kitchen knives are sharpened at 17 degrees.